Our camera will automatically install the driver once you have plug the usb cable with your device. Please kindly check below steps:
1) Check the USB interface is available, and plug on the webcam usb cable.
2) Received the notice of "Automatic driver installation". And wait for 30s.(Some device may take longer)
3) Once the driver has install successfully, you can open any video via skype or facetime to check if it works.
Please check if there's any stains on the lens first, if not, please check below steps:
1) For KC910, please adjust the lens manually, until it become clear.
2) For KC920/KC922/KC945, please move your positions to see if the problem is solved.
3) If the issue still not solved, please contact us at support@kovoq.com.
Check if your chat app has choosed Kovoq audio device.
Yes,System Compatibility: Windwos XP, 7, 8, 10 or above, Android V5.0 or above, Mac OS 10.7 or above.
Sorry but the camera microphone cannot be turned off, you can disable your PC microphone.
Yes, just plug the headphones to your computer.
2 Meters / 6.6 Feet.
Sorry but the auto focus cannot be turned off manually.
Our webcams are compatible with Android and Mac OS devices.
KC910/KC920/KC922 can swivel side to side, both left&right and up&down, KC945 can only swivel up and down.
For KC910/KC920, the best distance is 0.5-1.5 meters (1.6-4.9 feet).
For KC922/KC945, the best distance is 1-5 meters (3.3-16.4 feet).
[time] minutes ago, from [location]
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